Defender is not very organized, what they have going for them is a good selection of stuff.

> Speaking of Defender, has anyone had any problems with them?
> I ordered some fiberglass cloth from them and they messed-up the order.
> They did make things right, but I've made 7 separate attempts to get
> them to send me a catalog, and I still don't have one! Over the past
> 6 months or so, I've called, sent email, and filled-out their online
> form, but they don't seem to respond. This is weird because usually,
> once you've ordered from somewhere, you get catalogs galore. At this
> point, even if I eventually receive one, I'm not sure I'd order. Just
> my experience with them. Hope it's not that bad for everyone.

> Ross